Playbook: ServiceNow Related Tickets Search

Description

Accepts a user or device and identifies if related tickets exists in a timeframe of last 30 days. Generates a global report and list of observables.

Apps

ServiceNow

How To Implement

This input playbook requires the ServiceNow connector to be configured. It is designed to work in conjunction with the Dynamic Related Tickets Search playbook or other playbooks in the same style.

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Reference

source | version: 1