ServiceNow Related Tickets Search
Description
Accepts a user or device and identifies if related tickets exists in a timeframe of last 30 days. Generates a global report and list of observables.
- Type: Investigation
- Product: Splunk SOAR
- Apps: ServiceNow
- Last Updated: 2023-02-28
- Author: Patrick Bareiss, Splunk
- ID: fc0edc96-ff2b-48b0-9b4d-63da61bafe74
- Use-cases:
- Enrichment
Associated Detections
How To Implement
This input playbook requires the ServiceNow connector to be configured. It is designed to work in conjunction with the Dynamic Related Tickets Search playbook or other playbooks in the same style.
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Reference
source | version: 1