Try in Splunk SOAR


Accepts a user or device and identifies if related tickets exists in a timeframe of last 30 days. Generates a global report and list of observables.

  • Type: Investigation
  • Product: Splunk SOAR
  • Apps: ServiceNow
  • Last Updated: 2023-02-28
  • Author: Patrick Bareiss, Splunk
  • ID: fc0edc96-ff2b-48b0-9b4d-63da61bafe74
  • Use-cases:
    • Enrichment

Associated Detections

How To Implement

This input playbook requires the ServiceNow connector to be configured. It is designed to work in conjunction with the Dynamic Related Tickets Search playbook or other playbooks in the same style.


ID Technique Definition Category
D3-IRA Identifier Reputation Analysis Analyzing the reputation of an identifier. Identifier Analysis

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